A SUMMER AT PATTERN

improving Predict’s on-offboarding experience

What

Pattern’s software, Predict, simplifies complicated reports, gives insight into a client’s global e-commerce presence and provides AI recommendations that inform strategic decisions about the future.

 

Contributions

Secondary Research, User Interviews, Survey, Gemba Walks, Task Flows, Affinity Mapping, User Need Statements, Wireframes, Usability Testing

 

Project Type

Individual project Mentor: Tim Avery

Duration

11 weeks


The Challenge

In May 2021, I joined Pattern as a User Experience Intern. At the beginning of my internship, I was tasked with gathering data to determine the ideal streamlined and scalable solution that connects pattern employees, brand owners, product managers in their respective parts of the on-offboarding processes onto Predict and translating that data into design implications.